A conversational pre-intake before the first therapy session

Before session one, clients answer adaptive questions in their own words. The therapist reviews the source-grounded summary beside the conversation. It complements forms and the therapist-led intake; it does not replace either.

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The client’s own words · No diagnosis, advice or scoring · The therapist decides where the session begins

A clearer beginning for both sides of the room

The client does not need a perfect answer to “What brings you here?” Aide the AI chatbot adds a conversational route alongside intake forms, while leaving the actual intake, interpretation and clinical decisions to the therapist.

For the client

Arrive with the important words already found

The client responds to one gentle question at a time, in their own time. They can describe what brought them to therapy, what they hope will change and the context they want their therapist to know. They can stop whenever they choose.

For the therapist

Know what the client wants before they walk in

Before the first session, you can review an extractive summary and the conversation behind it. You begin with the client’s stated goal and context already visible, then decide what deserves attention together.

Synthetic example — not client data

From a client message to a therapist-reviewed summary

This fictional example shows how Aide keeps the client’s message inspectable beside the generated summary.

Synthetic client message

“I keep agreeing to extra work and then feel angry with myself. I want to understand why saying no feels so risky.”

Synthetic AI summary

Stated goal: understand why declining extra work feels risky. Desired change: respond to requests without automatically agreeing. Context: the client reports frustration after taking on more work.

Therapist review of the synthetic example

The therapist reads the client’s original message beside the summary, checks whether meaning was preserved and decides what to ask in the actual intake.

Synthetic illustration only. Aide does not diagnose, assess risk, recommend treatment or replace the therapist-led intake.

A conversation complements the intake form

Forms and conversations do different jobs. Aide adds a conversational route; the therapist still conducts and verifies the clinical intake.

Intake jobFixed formAide conversation
Question structureThe same predefined fields for each client.Follow-up questions adapt to what the client has written.
How clients answerShort fields or selected options.A message-by-message account in the client’s own words.
What the therapist reviewsThe submitted fields.The generated summary beside the complete conversation.
Clinical roleInformation collection before therapist-led intake.Reflective pre-intake context before therapist-led intake; no triage or assessment.

How pre-session therapy intake works

1

Invite the client

Enable Aide intake for the client. You can add an optional private note to help Aide focus its questions; that note is not shown to the client.

2

Aide asks, reflects and follows up

The client is clearly told they are speaking with an AI assistant. Aide asks adaptive, Socratic questions, reflects what was shared and lets the client finish when they are ready.

3

Review their words before the session

When the conversation is complete, you receive a notification and can review the extractive summary plus the full conversation. If it remains incomplete, the conversation so far remains visible.

What the therapist receives

The intake surface keeps the client’s account inspectable. The summary is paired with the conversation it came from, rather than presented as an unexplained AI conclusion.

Why they are seeking therapy now

A concise statement of the goal the client described, using the meaning and language they shared.

What they want to be different

The specific change or outcome the client hopes to work toward, without turning it into a treatment recommendation.

The context they chose to share

Relevant background from the conversation, organized for review without clinical interpretation.

The complete conversation

The therapist can read the client’s messages and Aide’s questions, including the partial conversation while intake is still in progress.

The summary is generated only from the client’s messages, with the full conversation available for checking. It is pre-session context—not a diagnosis, assessment, treatment plan or final clinical intake.

What Aide supports

Reflection before the first meeting

Aide helps the client formulate what matters and gives the treating therapist inspectable context. The therapist can use it to begin with a more informed question, while remaining free to set it aside or explore something else.

The clinical boundary

Aide does not perform therapy or triage

It does not diagnose, interpret the client, recommend treatment, score clinical risk, decide suitability or replace the therapist-led intake. No one monitors the conversation as it happens, and it makes no triage or clinical-risk judgment. If a message mentions self-harm or suicidal thoughts, Aide automatically shows crisis-support contact details in a fixed, pre-written message — not a person responding, and no alert reaches the therapist in real time.

Transparency and control

The client knows who they are talking to and who will read it

The intake visibly states that Aide is an AI assistant, not a person, and that the conversation is saved for the practitioner. Access is role-based and limited to the treating therapist. Colleagues and practice managers cannot open a client's intake conversation. Withdrawing consent blocks further intake processing.

Read about Intuita’s privacy and security

See where Aide fits

Questions about Aide therapy intake

Is Aide a therapist?

No. Aide is an AI assistant used before the first session to help a client formulate what they want to share. It does not provide therapy or replace the treating therapist.

Does Aide diagnose or assess the client?

No. It does not diagnose, interpret, score clinical risk, triage, recommend treatment or decide whether a client is suitable for therapy. No one monitors the conversation as it happens. If a message mentions self-harm or suicidal thoughts, Aide automatically shows crisis-support contact details in a fixed message — not a clinical judgment, and not a person responding.

What does Aide ask about?

It gently explores why the client is seeking therapy now, what they hope will be different and the context they choose to share. Follow-up questions adapt to the client’s answers.

Can the therapist guide the conversation?

The therapist can add an optional private note that helps Aide focus its questions. The note is not shown to the client and does not turn the conversation into a clinical assessment.

Can the client stop before finishing?

Yes. The client can say they are done, stop answering and return to an unfinished conversation later. Aide closes the conversation warmly when the client chooses to finish.

What can the therapist see?

The treating therapist can review an extractive summary of the client’s goal, desired change and context, together with the full conversation. For an unfinished intake, the conversation so far remains available.

Does Aide replace the first intake session?

No. It provides pre-session context. The therapist still conducts the clinical conversation, verifies what was shared and makes every assessment and care decision.

Does the client know Aide is AI?

Yes. The client-facing surface visibly states that Aide is an AI assistant, not a person, and explains that what the client shares will be saved for their therapist.

Start your 1-month free pilot

Apply to test Intuita in your own therapist workflow for one month. No payment is required during the pilot. Intuita is currently accepting therapists and practices for a one-month free pilot.

Do not include client names, session content, health information, or other confidential client data in this form.

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